Mapping the Post-Sale Customer Journey to Drive Retention and Growth
Webinar | Tuesday, April 30 | 3:00pm – 3:45pm BST
With guest speaker Matt Papertsian, Service Director,
Emerging Growth Strategies at SiriusDecisions
How to work across functions to design the optimum customer experience.
Great customer experience goes far beyond the sale — and businesses that focus on improving the post-purchase customer relationship will drive retention and growth.
Join our webinar on April 30 at 3:00pm as Matt Papertsian, Service Director of Emerging Growth Strategies at SiriusDecisions, and Niall Dowling, Atomic Beta’s Strategic Director, explain how to understand and deliver what your customers need throughout every stage of the post-sale life cycle.
Don’t miss the opportunity to:
- Better understand the different customer lifecycle stages and phases
- Learn how to identify and address your customer experience gaps
- See what activities and cross-functional components need to work together across the life cycle
- Get inspired by best-in-class examples
Can’t make it? Sign up anyway and we’ll send you the recording afterwards.